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NEXT ONLINE TERMS AND CONDITIONS

If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. We may combine the information you give us with information from other companies and use it to improve and personalise our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our customer list available to carefully screened companies so that they can contact you with offers and information by mail, telephone, email or otherwise. If you do not want your name and mailing details made available, or wish to alert us to duplicate mailings, please call us on our helpline number or email marketing@next.com Next is committed to respecting your privacy. An electronic copy of each order is held by Next but will not be accessible to you. All orders will be concluded in the English language. We may also contact you for market research purposes. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.

Shipping is currently free for all orders over €30 Orders under €30 will be charged at €3 for shipping per order. Delivery will be confirmed at checkout.Please allow extra days for local holidays, UK national holidays, weekends and sale time. Next reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance. Certain items are excluded from next day delivery, for a full list see nextdirect.com.

Free Delivery and other offer order codes remain the property of Next, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

Simply return any unused item within 28 days of receipt for a full refund of the price of the goods (provided it is in a new, unused condition). This approval period does not apply to certain jewellery, cosmetics, grooming, photographic, or food products, or Gift Vouchers. You can return your items via your chosen method using the returns label on the reverse of your delivery note. Postage must be paid by the sender and will not be refunded by Next. Items cannot be returned to a Next store

If you have a complaint please email International_Complaints@nextdirect.com. Next welcomes and learns from complaints. We aim to deal with complaints speedily and sympathetically. All complaints are logged, investigated and replied to.

In the unlikely event that we are unable to resolve a complaint with you directly, you have the right to refer the dispute to the EU’s Online Dispute Resolution Platform at https://ec.europa.eu/odr. If you decide to use this service, please use the following Next email address when completing the form ODR@next.co.uk.

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days and is in new, unused condition. Certain products cannot be returned. See section above, for details. All prices shown are cash prices in Euros (€). We reserve the right to accept or reject orders, to refuse applications or with prior written notice to close an account. Prices of goods displayed in and ordered online may differ from prices in store. We will request payment for the full amount on confirmation of your order.

All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

Next designers take great care with the colours used in the collections. The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

We are unable to accept credit cards that are due to expire within the next FIVE Days. Card details are checked and verified by a third party and goods are despatched once authorisation has been obtained.

The offer is valid for orders over the minimum value stated in your communication.

The offer is valid until the expiry date shown on your communication.

The offer can only be activated once the voucher PIN has been registered at nextdirect.com. A voucher PIN can only be registered once.

The offer can only be used for purchases made online at nextdirect.com. It is not valid for telephone transactions. Redemption of the offer involves registering at nextdirect.com.

The offer is only valid on introductory orders with nextdirect.com for new customers only. One voucher PIN per customer only.

If the order is returned, the value of the offer is non refundable.

The voucher PIN cannot be exchanged for cash. No change or refund will be given.

Next cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.

Offer is open to residents of selected countries that are over 18 years old only.

Next reserves the right to amend these terms and conditions and/or discontinue the offer at any time.

Your statutory rights are not affected.

Disturbances in the delivery due to events which are unforeseeable, unavoidable and beyond our control and for which we are not responsible, such as force majeure events, war, natural disasters or pandemics we release ourselves for the duration of this disturbance and to the extent of its effect from our duties of performance. Agreed delivery periods shall be extended by the duration of such disturbance. Next must be informed of such disturbance in adequate form and immediately. Where the end of such disturbance is unforeseeable or where the disturbance lasts more than two months, either party has the right to withdraw from the contract concerned (or its services not yet fulfilled) and/or to terminate the contract without notice.

We reserve the right to refuse to enter a contract with any individual or company.

The supplier of the goods featured is Next Germany GmbH of Landsberger Strasse 155 D-80339 Munich. Commercial Register Number Munich District Court HRB 232839. VAT ID Number DE322142398. Luxembourg VAT Registration: LU 25837003

Telephone calls to and from Next may be recorded or monitored as part of our efforts to further improve service to our customers.

These Terms and Conditions will be governed by and interpreted in accordance with English Law. The parties hereby submit to the jurisdiction of the English Courts. All contracts will be concluded in the English language.

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